Frequently Asked Questions (FAQ)

1. Can I place a customized order?
Yes, it is possible to make customized orders! You can adjust the material colors of our 3D models. If we already have the desired colors in stock, this is free of charge. If we need to order new colors, an additional fee will be charged.

2. Do you sell the source files (STL) of the 3D models?
No, the source files (STL) of our products are not for sale.

3. Can I have my own (STL) file printed?
Yes, it is possible! If you have your own STL file that you want to have printed, feel free to contact us via the contact page to discuss the possibilities and costs.

4. How long does it take for my order to be shipped?
Shipping time depends on our stock and demand. Many of our products are usually in stock, but sometimes it may take a few days to produce and ship a product.